IllusionCloud tasks

  • Status Finished
  • Percent Complete
    100%
  • Task Type Maintenance
  • Category Website
  • Assigned To No-one
  • Operating System All
  • Severity High
  • Priority Medium
  • Reported Version Development
  • Due in Version Undecided
  • Due Date Undecided
  • Votes
  • Private
Attached to Project: IllusionCloud tasks
Opened by Kicer - 20.01.2023
Last edited by Kicer - 27.05.2023

FS#34 - Network instability

Dear clients,

We regret to inform you that we are currently experiencing network instability as of 4:11 PM Europe/Paris timezone (20/01/2023).
We are currently investigating the cause of this instability and apologize for any inconvenience this may cause.
We will keep you updated on the progress of our investigation and will be back with more information soon.

Thank you for your patience

Admin
Kicer commented on 20.01.2023 17:12

The issue was solved, a peering was not stable due to some issues on their side.
We apologize for any inconvenience caused.

Admin
Kicer commented on 20.01.2023 22:22

The issue was not solved, the peering may not be the real issue.

Admin
Kicer commented on 20.01.2023 23:32

Our transit confirmed that there was no issues on their side, we may have some hardware issues on our side, we will further debug in order to confirm this.

Admin
Kicer commented on 22.01.2023 02:50

Issue was solved, the main cause was indeed a routing issue on transit.

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