IllusionCloud tasks

Dear clients,

We would like to inform you that we’re experiencing issues with our network, currently our whole network routing is not working, we’re investigating with our upstream.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that we’re experiencing issues with our upstream’s DDoS mitigation solution, which is currently having packet loss. We’re discussing with them to fix this issue.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that we’re experiencing issues with our Frankfurt caching server, the server is offline for the moment.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that we’re experiencing issues with our webhosting node, the node will reboot soon.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that we’ve experienced a peering issue at 11:39 AM Europe/Paris timezone, the issue is now fixed and the network is stable.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that we’re experiencing issues with our internal DNS server, the server is rebooting now.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that we’re experiencing issues with our filtering node located in Netherlands, Eygelshoven, the dedicated server is rebooting now.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that we’re going to release an updated version of our XDP filtering logic, on the 11/05/2023 after 12:00 AM Europe/Paris timezone, for several applications including some hotfixes and changes.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that we’re experiencing some peering issues and we don’t know exactly at the moment which are the causes.
We’re investigating.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that we’ve updated our XDP filtering logic for several applications including some hotfixes and changes.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that we’re experiencing an OOM crash on our filtering node, the node is rebooting, we will be online again as soon as possible.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that we’ll be doing a short network maintenance, there may be some interruptions during this period. We’re going to start the maintenance today after 01:00 AM Europe/Paris.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that we’re experiencing some connectivity issues with our caching server located in Paris, we’re investigating the issues.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that we’ve updated our XDP filtering logic for several applications.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that we’ve updated our XDP filtering logic for several applications.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that we’ve updated our XDP filtering logic for several applications.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that we’ve encountered an issue which may lead to a final conclusion that the RAM of this dedicated server is faulty, we will proceed into running benchmarks and tests today after 12:00 AM Europe/Paris timezone.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that we’ve encountered a kernel panic on our filtering node, a reboot is pending.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that we’ve updated our XDP filtering software for certain games, some disconnections or lag may occur.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that we’ve updated our XDP software filtering this morning, which may have caused some timed outs for some FiveM/RedM players.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that we’ve noticed a leak on our FiveM filtering template which we will fix this morning after we apply a hotfix, the clients weren’t affected and the traffic wasn’t leaked on our client’s server, it was a stage 1 filtering leak.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that our websites were offline starting from 14:21 PM to 15:25 PM Europe/Paris timezone due to a redundancy design failure on our website’s configuration.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that we’re going to perform a maintenance on our webhosting backend for our websites (www.illusioncloud.biz, billing.illusioncloud.biz, etc) in order to upgrade the dedicated server.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that we’re going to perform a maintenance on our VPS management module which may take the VPSes management offline.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that we’re experiencing issues with our routing/peering, currently the whole network is offline.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team