IllusionCloud tasks

Dear clients,

We would like to inform you that we’ve updated our XDP filtering software for certain games, some disconnections or lag may occur.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that we’ve updated our XDP filtering logic for several applications.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that we’ve updated our XDP filtering logic for several applications.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that we’ve updated our XDP filtering logic for several applications.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that we’ve updated our XDP filtering logic for several applications including some hotfixes and changes.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that we’re going to release an updated version of our XDP filtering logic, on the 11/05/2023 after 12:00 AM Europe/Paris timezone, for several applications including some hotfixes and changes.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that we’ve updated our XDP filtering software for certain games, some disconnections or lag was possible the 01/07/2023 in-between 01:00 and 06:00 AM CET.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Starting from 12/20/2022 until 01/10/2023, our responses to non-critical issues will be slower.

Dear clients, our platform (websites) will be moved from a datacenter to another in Germany starting from 4th January 2023 22:00 CET, this will eventually end at 5h January 2023 04:00 CET.
In this time period our websites will be unavailable.
We’re sorry for the inconvenience.

Dear clients,

We would like to inform you that we’re going to perform a maintenance on our webhosting backend for our websites (www.illusioncloud.biz, billing.illusioncloud.biz, etc) in order to upgrade the dedicated server.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that we were experiencing issues with our webhosting server, the server is now rebooting, the issues should be fixed for now.

We apologize for any inconvenience this caused and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that we’re experiencing issues with our webhosting node, the node will reboot soon.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that we’re experiencing some issues with our webhosting node, e-mails or other services may be affected.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

We’re going to restart the dedicated server hosting the PoP 2 for our WAF after 2 AM Europe/Paris for an upgrade.

We will start migrating the VPS development plans to our network.
ETA: 15-30 minutes per client, no overall downtime

Dear clients,

We would like to inform you that we’ve just finished migrating all of our clients to our new WHMCS VPS management module.

We apologize for any inconvenience this caused and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that we’re experiencing issues with our upstream’s DDoS mitigation solution, which is currently having packet loss. We’re discussing with them to fix this issue.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that our upstream is experiencing issues in Eygelshoven, Netherlands, currently we see an unstable connection with over 2000 ms latency and huge packet loss, the upstream has been contacted and we’re waiting for the fix.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that our upstream is experiencing issues in Eygelshoven, Netherlands, currently we see an unstable connection with over 500 ms latency and huge packet loss, the upstream has been contacted and we’re waiting for the fix.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients, we will perform an upgrade on our Ryzen 7 1700x.
This maintenance will affect all the customers that are using that dedicated server.
We’re sorry for the inconvenience.

Dear clients,

We would like to inform you that we were experiencing issues with our transit provider, it seems that the traffic is having a certain timeframe where it’s getting dropped, we’re investigating with our transit.

We apologize for any inconvenience this caused and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that our filtering node located in Maincubes experienced some interruptions due to a DDoS attack hitting a non-optimized part of our program, a hotfix will be released soon.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

We’re looking for blog authors for our new blog, check out more on our Discord server.

Are you a wordsmith with a passion for sharing knowledge and insights? We’re on the lookout for talented blog authors to join our community of content creators! This is a volunteer opportunity, and while we don’t offer monetary compensation, we do provide hosting services if required.

Requirements:

Some IT Knowledge: IT knowledge is required, in order to write articles about a topic you need to have some knowledge first about that topic.

Passion for Writing: A love for crafting compelling, informative, and engaging content.

Subject Matter Expertise: Proficiency or keen interest in the niche or topics relevant to our platform.

Excellent Communication Skills: Ability to convey ideas clearly and concisely.

Originality and Creativity: A knack for generating fresh and unique content ideas.

Reliability and Commitment: Punctuality and dedication to meeting deadlines.

Self-Motivated: Ability to work independently and take initiative.

Familiarity with Blogging Platforms: Basic knowledge of popular platforms (e.g., WordPress, Blogger).

What We Offer:

Hosting Services: If required, we provide hosting for your blog.

Exposure and Networking: Opportunity to showcase your writing to a wide audience.

Collaborative Environment: Engage with like-minded individuals in our community.

How to Apply:

Interested candidates can express their interest by contacting us at [email protected] or on our Discord server. Please provide a brief introduction, relevant writing samples, a CV (if available), and indicate any specific hosting requirements.

We’re excited to welcome you to our team of passionate content creators! Let’s embark on this creative journey together.

Dear clients,

We would like to inform you that we’re experiencing issues with our network, currently our whole network routing is not working, we’re investigating with our upstream.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

Dear clients,

We would like to inform you that we’re experiencing a downtime on some parts of our network, we’re investigating.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team