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28 | VPS | Announcement | Medium | Medium | Low performing NVMe SSDs on Ryzen 7 1700x | Finished | |
Task Description
Dear clients, recently we’ve observed some performance issues on our dedicated server which is hosting the “VPS development” category. We will proceed with an upgrade ASAP. We’re sorry for the inconvenience!
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27 | VPS | Maintenance | High | Medium | Upgrade from Ryzen 7 1700x to I9 9900k | Finished | |
Task Description
Dear clients, we will perform an upgrade on our Ryzen 7 1700x. This maintenance will affect all the customers that are using that dedicated server. We’re sorry for the inconvenience.
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26 | Network | Maintenance | Very High | Critical | nl-sky-01c.as206275.net kernel panic | Finished | |
Task Description
We’ve encountered a kernel panic on our filter in Netherlands, there was a total network downtime of almost 15 minutes. The filter is now stable and running, we will continue to improve our services by adding redundancy ASAP. We’re sorry for the inconvenience!
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25 | Network | Unplanned incident | High | High | Peering issues | Finished | |
Task Description
There’s been some peering issues in between Netherlands and Germany, we’re waiting for a fix. A fiber has been cut accidentally.
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24 | Network | Maintenance | Low | Low | Winter holidays | Assigned | |
Task Description
Starting from 12/20/2022 until 01/10/2023, our responses to non-critical issues will be slower.
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23 | Network | Unplanned incident | High | High | Dedicated server 8 crash | Finished | |
Task Description
The dedicated server 8 has crashed for an unknown reason, the dedicated server was restarted and is now stable.
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22 | Network | Unplanned incident | High | Critical | Incident for gateway no. 1 Germany | Finished | |
Task Description
We’ve just been notified that one of our gateways are offline, we’re investigating the cause.
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21 | Game hosting | Unplanned incident | Medium | Medium | Database unresponsive | Finished | |
Task Description
We’ve currently observed some low performance issues and connectivity problems with the main database. We will proceed to restore the data to another host this morning.
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20 | VPS | Maintenance | Medium | Medium | VPS Development migration to our network | Finished | |
Task Description
We will start migrating the VPS development plans to our network. ETA: 15-30 minutes per client, no overall downtime
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19 | Network | Maintenance | High | Critical | Emergency services update | Finished | |
Task Description
This morning we’ve updated some core software of our network and a restart was required for the update to take effect, we’re sorry for the downtime caused, this issue is now fixed.
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18 | VPS | Bug Report | High | Medium | OS images updates | Finished | |
Task Description
The KVM/LXC images need to be updated to the latest versions and be free of startup bugs in order to mitigate the failure of automatic activation of services.
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17 | Network | Bug Report | Medium | High | FiveM networking update | Finished | |
Task Description
Due to the recent client side FiveM update we’ve updated our filtering template for FiveM in order to eliminate the false positives created by this update, all the filtering templates will be disabled this morning and clients need to reapply them manually for their services using our control panel.
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16 | Website | Feature Request | Low | Low | Searching for blog authors | Scheduled | |
Task Description
We’re looking for blog authors for our new blog, check out more on our Discord server.
Are you a wordsmith with a passion for sharing knowledge and insights? We’re on the lookout for talented blog authors to join our community of content creators! This is a volunteer opportunity, and while we don’t offer monetary compensation, we do provide hosting services if required.
Requirements:
Some IT Knowledge: IT knowledge is required, in order to write articles about a topic you need to have some knowledge first about that topic.
Passion for Writing: A love for crafting compelling, informative, and engaging content.
Subject Matter Expertise: Proficiency or keen interest in the niche or topics relevant to our platform.
Excellent Communication Skills: Ability to convey ideas clearly and concisely.
Originality and Creativity: A knack for generating fresh and unique content ideas.
Reliability and Commitment: Punctuality and dedication to meeting deadlines.
Self-Motivated: Ability to work independently and take initiative.
Familiarity with Blogging Platforms: Basic knowledge of popular platforms (e.g., WordPress, Blogger).
What We Offer:
Hosting Services: If required, we provide hosting for your blog.
Exposure and Networking: Opportunity to showcase your writing to a wide audience.
Collaborative Environment: Engage with like-minded individuals in our community.
How to Apply:
Interested candidates can express their interest by contacting us at [email protected] or on our Discord server. Please provide a brief introduction, relevant writing samples, a CV (if available), and indicate any specific hosting requirements.
We’re excited to welcome you to our team of passionate content creators! Let’s embark on this creative journey together.
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15 | Website | Maintenance | Medium | Medium | WAF PoP 2 restart planned | Finished | |
Task Description
We’re going to restart the dedicated server hosting the PoP 2 for our WAF after 2 AM Europe/Paris for an upgrade.
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14 | Game hosting | Maintenance | Medium | Medium | gamenodeegh7 restart planned | Finished | |
Task Description
We’re going to restart the dedicated server hosting the main gameservers (gamenodeegh7) after 2 AM Europe/Paris for an upgrade.
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13 | Website | Feature Request | Medium | Low | Remake of the WAF WHMCS module | Finished | |
Task Description
An update will be available soon to our WHMCS WAF module. No services impacted, a maintenance mode for our module will be activated.
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12 | VPS | Maintenance | Low | High | Cloud node upgrade to faster hardware | Finished | |
Task Description
We will upgrade our actual “VPS development” node to better hardware, migration of all VPSes is required, please appoint your migration to avoid unwanted downtime. Impact on services uptime should be minimal to none.
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11 | Network | Maintenance | Medium | Medium | Caching server migration | Finished | |
Task Description
We will migrate our caching servers to faster hardware and more capacity. Services uptime impact is minimal to none.
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10 | Control panel firewall | Bug Report | Low | Low | Control panel firewall templates bug | Finished | |
Task Description
We’ve been notified that there may be a bug with our filtering templates on our control panel firewall, we’re investigating. No impact on our services uptime.
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9 | Website | Bug Report | Medium | Medium | Discord bot remake | Finished | |
Task Description
We’ve decided to remake our Discord bot in order to make it much easier to use. No uptime impact on any services.
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8 | Network | Maintenance | High | High | Load balancing multiple hops in our network | Finished | |
Task Description
We will load balance our network load across multiple redundant internal routers in order to achieve the maximum throughput and uptime. Network’s uptime impact will be minimal to none.
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7 | Network | Maintenance | Medium | Medium | Remake of the web filtering template | Finished | |
Task Description
We’re updating our web filtering template to a newer and improved logic of filtering. No impact on our network’s uptime.
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6 | Control panel firewall | Feature Request | Low | Low | Add templates to subnet feature | Finished | |
Task Description
We’ve received a feature request to be able to apply filtering templates on a whole subnet or IP range. No impact on our web servers uptime.
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5 | Website | Feature Request | Low | Low | Development of a VPS WHMCS plugin | Finished | |
Task Description
A custom developed VPS WHMCS module will be available when renting any of our VPSes. No impact on our web servers uptime.
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4 | Website | Feature Request | Medium | Medium | Development of a remote protection WHMCS plugin | Finished | |
Task Description
We’ve started developing a module that allows us to control customers remote protection links. No impact on our web servers uptime.
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3 | Control panel firewall | Maintenance | Medium | Very Low | Control panel firewall moving to v1 API and a new UI | Scheduled | |
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2 | Network | Maintenance | Very High | Critical | Netherlands, Eygelshoven filter upgrade | Finished | |
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