- Status Finished
- Percent Complete
- Task Type Maintenance
- Category Network
- Assigned To No-one
- Operating System All
- Severity High
- Priority High
- Reported Version Development
- Due in Version Undecided
-
Due Date
Undecided
- Votes
- Private
Attached to Project: IllusionCloud tasks
Opened by huawei - 27.10.2023
Last edited by Kicer - 07.02.2024
Opened by huawei - 27.10.2023
Last edited by Kicer - 07.02.2024
FS#101 - Outage - RCS-RDS Upstream
We have identified a persistent decrease in network speed with RCS-RDS (AS8708) during peak hours. It’s important to note that server performance remains largely unaffected.
We are actively pursuing communication with RCS-RDS and exploring alternative routing options to resolve this issue.
Sincerely, IllusionCloud Team
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The RCS-RDS NOC team didn't answer our e-mails, we've currently rerouted all of our subnets through another route which seems stable for the moment.
RCS&RDS confirmed that they had faulty hardware in Germany and ignored us for about 4 months until getting a reply, they insist the issue has been fixed.