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About This Site

IllusionCloud Service Status is the hub for operational updates and performance context. Here you’ll find:

For real-time updates, visit status.illusioncloud.biz.

Maintenance
Billing platform update

Greetings, we will update our billing platform software due to EOL. Impact: Offline during the whole maintenance period.

Past Incidents

29th April 2026

No incidents reported

28th April 2026

No incidents reported

27th April 2026

No incidents reported

26th April 2026

No incidents reported

25th April 2026

Incident Notice – Limburg Region Network Degradation

We are currently experiencing network disruptions affecting services in the Limburg region.

This issue is caused by large-scale distributed denial-of-service (DDoS) attacks targeting our upstream provider. As a result, elevated latency, packet loss, and intermittent connectivity may be observed.

Our upstream is actively mitigating the attack traffic, and we are closely coordinating with them to restore full network stability as quickly as possible.

We will provide further updates as more information becomes available or once the situation stabilizes.

Thank you for your patience.

  • Following our recent incident reports affecting the Limburg region, we can confirm that the observed disruptions (including the April 23 brief interruption and the ongoing degradation reported on April 25) are related.

    Our upstream provider has identified the root cause as large-scale DDoS activity impacting their backbone infrastructure. In response, they have already scheduled maintenance to implement mitigation improvements and reinforce network stability.

    Planned Upstream Maintenance Window:

    Start: April 27, 2026 – 06:00 UTC End: April 27, 2026 – 09:00 UTC Expected Impact: Up to ~2 minutes of traffic interruption during the maintenance window

    This maintenance is part of their remediation plan to address the underlying issues contributing to the recent incidents.

    We will continue to monitor the situation closely and provide updates as necessary.

    Thank you for your understanding.

  • 24th April 2026

    No incidents reported

    23rd April 2026

    Brief service interruption in Limburg region

    We observed a brief service interruption between 00:02:08 and 00:03:08 (Europe/Paris). Service has since recovered.

    Our investigation is ongoing, and current indications suggest this incident was related to a broader interruption affecting the Limburg datacenter region, rather than an issue originating from our own systems.

    We are continuing to investigate the root cause and will share additional updates as more information becomes available.