IllusionCloud tasks

ID Category Task Type Priority Severity Summary Status Progress
22NetworkUnplanned incidentHighCriticalIncident for gateway no. 1 GermanyFinished
100%
Task Description

We’ve just been notified that one of our gateways are offline, we’re investigating the cause.

21Game hostingUnplanned incidentMediumMediumDatabase unresponsiveFinished
100%
Task Description

We’ve currently observed some low performance issues and connectivity problems with the main database.
We will proceed to restore the data to another host this morning.

20VPSMaintenanceMediumMediumVPS Development migration to our networkFinished
100%
Task Description

We will start migrating the VPS development plans to our network.
ETA: 15-30 minutes per client, no overall downtime

19NetworkMaintenanceHighCriticalEmergency services updateFinished
100%
Task Description

This morning we’ve updated some core software of our network and a restart was required for the update to take effect, we’re sorry for the downtime caused, this issue is now fixed.

18VPSBug ReportHighMediumOS images updatesFinished
100%
Task Description

The KVM/LXC images need to be updated to the latest versions and be free of startup bugs in order to mitigate the failure of automatic activation of services.

17NetworkBug ReportMediumHighFiveM networking updateFinished
100%
Task Description

Due to the recent client side FiveM update we’ve updated our filtering template for FiveM in order to eliminate the false positives created by this update, all the filtering templates will be disabled this morning and clients need to reapply them manually for their services using our control panel.

16WebsiteFeature RequestLowLowSearching for blog authorsScheduled
0%
Task Description

We’re looking for blog authors for our new blog, check out more on our Discord server.

Are you a wordsmith with a passion for sharing knowledge and insights? We’re on the lookout for talented blog authors to join our community of content creators! This is a volunteer opportunity, and while we don’t offer monetary compensation, we do provide hosting services if required.

Requirements:

Some IT Knowledge: IT knowledge is required, in order to write articles about a topic you need to have some knowledge first about that topic.

Passion for Writing: A love for crafting compelling, informative, and engaging content.

Subject Matter Expertise: Proficiency or keen interest in the niche or topics relevant to our platform.

Excellent Communication Skills: Ability to convey ideas clearly and concisely.

Originality and Creativity: A knack for generating fresh and unique content ideas.

Reliability and Commitment: Punctuality and dedication to meeting deadlines.

Self-Motivated: Ability to work independently and take initiative.

Familiarity with Blogging Platforms: Basic knowledge of popular platforms (e.g., WordPress, Blogger).

What We Offer:

Hosting Services: If required, we provide hosting for your blog.

Exposure and Networking: Opportunity to showcase your writing to a wide audience.

Collaborative Environment: Engage with like-minded individuals in our community.

How to Apply:

Interested candidates can express their interest by contacting us at [email protected] or on our Discord server. Please provide a brief introduction, relevant writing samples, a CV (if available), and indicate any specific hosting requirements.

We’re excited to welcome you to our team of passionate content creators! Let’s embark on this creative journey together.

15WebsiteMaintenanceMediumMediumWAF PoP 2 restart plannedFinished
100%
Task Description

We’re going to restart the dedicated server hosting the PoP 2 for our WAF after 2 AM Europe/Paris for an upgrade.

14Game hostingMaintenanceMediumMediumgamenodeegh7 restart plannedFinished
100%
Task Description

We’re going to restart the dedicated server hosting the main gameservers (gamenodeegh7) after 2 AM Europe/Paris for an upgrade.

13WebsiteFeature RequestMediumLowRemake of the WAF WHMCS moduleFinished
100%
Task Description

An update will be available soon to our WHMCS WAF module.
No services impacted, a maintenance mode for our module will be activated.

12VPSMaintenanceLowHighCloud node upgrade to faster hardwareFinished
100%
Task Description

We will upgrade our actual “VPS development” node to better hardware, migration of all VPSes is required, please appoint your migration to avoid unwanted downtime.
Impact on services uptime should be minimal to none.

11NetworkMaintenanceMediumMediumCaching server migrationFinished
100%
Task Description

We will migrate our caching servers to faster hardware and more capacity.
Services uptime impact is minimal to none.

10Control panel firewallBug ReportLowLowControl panel firewall templates bugFinished
100%
Task Description

We’ve been notified that there may be a bug with our filtering templates on our control panel firewall, we’re investigating.
No impact on our services uptime.

9WebsiteBug ReportMediumMediumDiscord bot remakeFinished
100%
Task Description

We’ve decided to remake our Discord bot in order to make it much easier to use.
No uptime impact on any services.

8NetworkMaintenanceHighHighLoad balancing multiple hops in our networkFinished
100%
Task Description

We will load balance our network load across multiple redundant internal routers in order to achieve the maximum throughput and uptime.
Network’s uptime impact will be minimal to none.

7NetworkMaintenanceMediumMediumRemake of the web filtering templateFinished
100%
Task Description

We’re updating our web filtering template to a newer and improved logic of filtering.
No impact on our network’s uptime.

6Control panel firewallFeature RequestLowLowAdd templates to subnet featureFinished
100%
Task Description

We’ve received a feature request to be able to apply filtering templates on a whole subnet or IP range.
No impact on our web servers uptime.

5WebsiteFeature RequestLowLowDevelopment of a VPS WHMCS pluginFinished
100%
Task Description

A custom developed VPS WHMCS module will be available when renting any of our VPSes.
No impact on our web servers uptime.

4WebsiteFeature RequestMediumMediumDevelopment of a remote protection WHMCS pluginFinished
100%
Task Description

We’ve started developing a module that allows us to control customers remote protection links.
No impact on our web servers uptime.

3Control panel firewallMaintenanceMediumVery LowControl panel firewall moving to v1 API and a new UIScheduled
10%
Task Description

We’ve started developing the v1 API for our control panel, as well as a redesign which will result in a much smoother and easier experience for the end user.
No services will be impacted during this upgrade.

2NetworkMaintenanceVery HighCriticalNetherlands, Eygelshoven filter upgradeFinished
100%
Task Description

We’re upgrading our current dedicated server used for filtering to a much more faster dedicated server where the overall filtering for the bypasses that may occur will be doubled to 20 gbps.
All our network will be unavailable during the specified period.

ETA: 1-4 hours

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