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28 | VPS | Announcement | Medium | Medium | Low performing NVMe SSDs on Ryzen 7 1700x | Finished | |
Task Description
Dear clients, recently we’ve observed some performance issues on our dedicated server which is hosting the “VPS development” category. We will proceed with an upgrade ASAP. We’re sorry for the inconvenience!
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87 | Network | Announcement | Medium | Medium | Migration of txAdmin Panel (scyte.ro) | Finished | |
Task Description
Dear clients,
Youthful Zone SRL (scyte.ro) Hosting Company has entered some time ago into a strategic partnership with IllusionCloud, a leading hosting provider known for its robust infrastructure and exceptional customer support.
In the coming weeks, we will be migrating all clients from Youthful Zone SRL (scyte.ro) to the IllusionCloud network. This migration is designed to enhance the overall quality of service, offering you a more robust and reliable hosting experience.
Rest assured, our teams will be working tirelessly to ensure that the transition is as smooth as possible. You can expect minimal downtime, and our support staff will be on standby to assist with any questions or concerns you may have.
We understand that change can raise questions, and we are committed to providing you with all necessary information and support throughout this process.
Thank you for your trust in us as your hosting provider. We are confident that this transition will bring significant benefits to your online presence.
We would like to inform you that we’re going to migrate all the clients and offers of Scyte’s txAdmin category.
We apologize for any inconvenience this may cause and thank you for your understanding.
Sincerely, IllusionCloud Team
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88 | Network | Announcement | Medium | Medium | Migration of VPSes (scyte.ro) | Finished | |
Task Description
Dear clients,
Youthful Zone SRL (scyte.ro) Hosting Company has entered some time ago into a strategic partnership with IllusionCloud, a leading hosting provider known for its robust infrastructure and exceptional customer support.
In the coming weeks, we will be migrating all clients from Youthful Zone SRL (scyte.ro) to the IllusionCloud network. This migration is designed to enhance the overall quality of service, offering you a more robust and reliable hosting experience.
Rest assured, our teams will be working tirelessly to ensure that the transition is as smooth as possible. You can expect minimal downtime, and our support staff will be on standby to assist with any questions or concerns you may have.
We understand that change can raise questions, and we are committed to providing you with all necessary information and support throughout this process.
Thank you for your trust in us as your hosting provider. We are confident that this transition will bring significant benefits to your online presence.
We would like to inform you that we’re going to migrate all the clients and offers of Scyte’s Infinity and VPS category.
We apologize for any inconvenience this may cause and thank you for your understanding.
Sincerely, IllusionCloud Team
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89 | Network | Announcement | Medium | Medium | Migration of gameservers (scyte.ro) | Finished | |
Task Description
Dear clients,
Youthful Zone SRL (scyte.ro) Hosting Company has entered some time ago into a strategic partnership with IllusionCloud, a leading hosting provider known for its robust infrastructure and exceptional customer support.
In the coming weeks, we will be migrating all clients from Youthful Zone SRL (scyte.ro) to the IllusionCloud network. This migration is designed to enhance the overall quality of service, offering you a more robust and reliable hosting experience.
Rest assured, our teams will be working tirelessly to ensure that the transition is as smooth as possible. You can expect minimal downtime, and our support staff will be on standby to assist with any questions or concerns you may have.
We understand that change can raise questions, and we are committed to providing you with all necessary information and support throughout this process.
Thank you for your trust in us as your hosting provider. We are confident that this transition will bring significant benefits to your online presence.
We would like to inform you that we’re going to migrate all the clients and offers of Scyte’s Minecraft, CS:GO and Game panel categories!
We apologize for any inconvenience this may cause and thank you for your understanding.
Sincerely, IllusionCloud Team
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90 | Network | Announcement | Medium | Medium | Migration of dedicated servers (scyte.ro) | Finished | |
Task Description
Dear clients,
Youthful Zone SRL (scyte.ro) Hosting Company has entered some time ago into a strategic partnership with IllusionCloud, a leading hosting provider known for its robust infrastructure and exceptional customer support.
In the coming weeks, we will be migrating all clients from Youthful Zone SRL (scyte.ro) to the IllusionCloud network. This migration is designed to enhance the overall quality of service, offering you a more robust and reliable hosting experience.
Rest assured, our teams will be working tirelessly to ensure that the transition is as smooth as possible. You can expect minimal downtime, and our support staff will be on standby to assist with any questions or concerns you may have.
We understand that change can raise questions, and we are committed to providing you with all necessary information and support throughout this process.
Thank you for your trust in us as your hosting provider. We are confident that this transition will bring significant benefits to your online presence.
We would like to inform you that we’re going to migrate all the clients and offers of Scyte’s dedicated servers!
We apologize for any inconvenience this may cause and thank you for your understanding.
Sincerely, IllusionCloud Team
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17 | Network | Bug Report | Medium | High | FiveM networking update | Finished | |
Task Description
Due to the recent client side FiveM update we’ve updated our filtering template for FiveM in order to eliminate the false positives created by this update, all the filtering templates will be disabled this morning and clients need to reapply them manually for their services using our control panel.
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9 | Website | Bug Report | Medium | Medium | Discord bot remake | Finished | |
Task Description
We’ve decided to remake our Discord bot in order to make it much easier to use. No uptime impact on any services.
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18 | VPS | Bug Report | High | Medium | OS images updates | Finished | |
Task Description
The KVM/LXC images need to be updated to the latest versions and be free of startup bugs in order to mitigate the failure of automatic activation of services.
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10 | Control panel firewall | Bug Report | Low | Low | Control panel firewall templates bug | Finished | |
Task Description
We’ve been notified that there may be a bug with our filtering templates on our control panel firewall, we’re investigating. No impact on our services uptime.
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4 | Website | Feature Request | Medium | Medium | Development of a remote protection WHMCS plugin | Finished | |
Task Description
We’ve started developing a module that allows us to control customers remote protection links. No impact on our web servers uptime.
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31 | Network | Feature Request | Medium | Medium | RAGE:MP filtering template | Finished | |
Task Description
We’re currently developing a custom filtering template for RAGE:MP GTA 5, during this development CP-FW will be unavailable, in maintenance mode. We’re sorry for the inconvenience!
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5 | Website | Feature Request | Low | Low | Development of a VPS WHMCS plugin | Finished | |
Task Description
A custom developed VPS WHMCS module will be available when renting any of our VPSes. No impact on our web servers uptime.
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6 | Control panel firewall | Feature Request | Low | Low | Add templates to subnet feature | Finished | |
Task Description
We’ve received a feature request to be able to apply filtering templates on a whole subnet or IP range. No impact on our web servers uptime.
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13 | Website | Feature Request | Medium | Low | Remake of the WAF WHMCS module | Finished | |
Task Description
An update will be available soon to our WHMCS WAF module. No services impacted, a maintenance mode for our module will be activated.
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16 | Website | Feature Request | Low | Low | Searching for blog authors | Scheduled | |
Task Description
We’re looking for blog authors for our new blog, check out more on our Discord server.
Are you a wordsmith with a passion for sharing knowledge and insights? We’re on the lookout for talented blog authors to join our community of content creators! This is a volunteer opportunity, and while we don’t offer monetary compensation, we do provide hosting services if required.
Requirements:
Some IT Knowledge: IT knowledge is required, in order to write articles about a topic you need to have some knowledge first about that topic.
Passion for Writing: A love for crafting compelling, informative, and engaging content.
Subject Matter Expertise: Proficiency or keen interest in the niche or topics relevant to our platform.
Excellent Communication Skills: Ability to convey ideas clearly and concisely.
Originality and Creativity: A knack for generating fresh and unique content ideas.
Reliability and Commitment: Punctuality and dedication to meeting deadlines.
Self-Motivated: Ability to work independently and take initiative.
Familiarity with Blogging Platforms: Basic knowledge of popular platforms (e.g., WordPress, Blogger).
What We Offer:
Hosting Services: If required, we provide hosting for your blog.
Exposure and Networking: Opportunity to showcase your writing to a wide audience.
Collaborative Environment: Engage with like-minded individuals in our community.
How to Apply:
Interested candidates can express their interest by contacting us at [email protected] or on our Discord server. Please provide a brief introduction, relevant writing samples, a CV (if available), and indicate any specific hosting requirements.
We’re excited to welcome you to our team of passionate content creators! Let’s embark on this creative journey together.
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44 | Network | Feature Request | Low | Low | Discord automation | Finished | |
Task Description
Dear clients,
We would like to inform you that we’ve implemented an automation to automatically announce on our Discord channel all the recent added tasks.
Sincerely, IllusionCloud Team
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123 | Network | Feature Request | Low | Low | CFX CDN redundancy | Finished | |
Task Description
Dear clients,
We would like to inform you that we’ve updated our CFX CDN redundancy, this is now fully redundant, no more partial downtime upon node failure.
We apologize for any inconvenience this may cause and thank you for your understanding.
Sincerely, IllusionCloud Team
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2 | Network | Maintenance | Very High | Critical | Netherlands, Eygelshoven filter upgrade | Finished | |
Task Description
We’re upgrading our current dedicated server used for filtering to a much more faster dedicated server where the overall filtering for the bypasses that may occur will be doubled to 20 gbps. All our network will be unavailable during the specified period.
ETA: 1-4 hours
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19 | Network | Maintenance | High | Critical | Emergency services update | Finished | |
Task Description
This morning we’ve updated some core software of our network and a restart was required for the update to take effect, we’re sorry for the downtime caused, this issue is now fixed.
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26 | Network | Maintenance | Very High | Critical | nl-sky-01c.as206275.net kernel panic | Finished | |
Task Description
We’ve encountered a kernel panic on our filter in Netherlands, there was a total network downtime of almost 15 minutes. The filter is now stable and running, we will continue to improve our services by adding redundancy ASAP. We’re sorry for the inconvenience!
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8 | Network | Maintenance | High | High | Load balancing multiple hops in our network | Finished | |
Task Description
We will load balance our network load across multiple redundant internal routers in order to achieve the maximum throughput and uptime. Network’s uptime impact will be minimal to none.
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12 | VPS | Maintenance | Low | High | Cloud node upgrade to faster hardware | Finished | |
Task Description
We will upgrade our actual “VPS development” node to better hardware, migration of all VPSes is required, please appoint your migration to avoid unwanted downtime. Impact on services uptime should be minimal to none.
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29 | Website | Maintenance | High | High | Websites maintenance | Finished | |
Task Description
Dear clients, our platform (websites) will be moved from a datacenter to another in Germany starting from 4th January 2023 22:00 CET, this will eventually end at 5h January 2023 04:00 CET. In this time period our websites will be unavailable. We’re sorry for the inconvenience.
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34 | Website | Maintenance | Medium | High | Network instability | Finished | |
Task Description
Dear clients,
We regret to inform you that we are currently experiencing network instability as of 4:11 PM Europe/Paris timezone (20/01/2023). We are currently investigating the cause of this instability and apologize for any inconvenience this may cause. We will keep you updated on the progress of our investigation and will be back with more information soon.
Thank you for your patience
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36 | Network | Maintenance | High | High | Network maintenance | Finished | |
Task Description
Dear clients,
We would like to inform you that we will be conducting a network maintenance due to some interruptions that were caused by attacks on unfiltered ports. This maintenance will affect both the clients with remote protection and the clients of IllusionCloud and FlamingHost. The maintenance will begin at 12:00 AM Europe/Paris timezone on 24/01/2023.
We apologize for any inconvenience this may cause and thank you for your understanding.
If you have any questions or concerns, please do not hesitate to contact us.
Sincerely, IllusionCloud Team
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48 | Network | Maintenance | High | High | Dedicated servers router upgrade | Finished | |
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54 | Network | Maintenance | High | High | Hotfix GTA 5 XDP filtering | Finished | |
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63 | Network | Maintenance | High | High | Network optimizations | Finished | |
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93 | Website | Maintenance | High | High | Payment processing WAF issue | Finished | |
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100 | Network | Maintenance | Medium | High | Outage - CDN77 Upstream | Finished | |
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101 | Network | Maintenance | High | High | Outage - RCS-RDS Upstream | Finished | |
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110 | Network | Maintenance | High | High | Upstream high latency and packet loss | Finished | |
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112 | Network | Maintenance | High | High | nl-sky-01c Upstream core router maintenance | Finished | |
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118 | Network | Maintenance | Very High | High | Dedicated servers migration Netherlands | Finished | |
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121 | Network | Maintenance | High | High | de-cubes-01c XDP filtering updates | Finished | |
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122 | Network | Maintenance | High | High | de-cubes-01c filtering node capacity upgrade | Assigned | |
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7 | Network | Maintenance | Medium | Medium | Remake of the web filtering template | Finished | |
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11 | Network | Maintenance | Medium | Medium | Caching server migration | Finished | |
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14 | Game hosting | Maintenance | Medium | Medium | gamenodeegh7 restart planned | Finished | |
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15 | Website | Maintenance | Medium | Medium | WAF PoP 2 restart planned | Finished | |
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20 | VPS | Maintenance | Medium | Medium | VPS Development migration to our network | Finished | |
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27 | VPS | Maintenance | High | Medium | Upgrade from Ryzen 7 1700x to I9 9900k | Finished | |
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33 | Game hosting | Maintenance | Medium | Medium | Pterodactyl panel upgrade | Finished | |
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35 | Network | Maintenance | Medium | Medium | FiveM/RedM filtering update | Finished | |
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38 | Dedicated servers | Maintenance | Medium | Medium | Dedicated server 4 migration | Finished | |
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41 | Dedicated servers | Maintenance | Medium | Medium | Dedicated server 4 migration | Finished | |
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46 | Dedicated servers | Maintenance | Medium | Medium | Dedicated server 4 networking upgrade | Finished | |
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47 | Dedicated servers | Maintenance | Medium | Medium | Dedicated server 4 network instability | Finished | |
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52 | Website | Maintenance | Medium | Medium | Websites maintenance | Finished | |
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55 | Network | Maintenance | Medium | Medium | GTA 5 XDP Filtering update | Finished | |
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