IllusionCloud tasks

ID Category Task Type  asc Priority Severity Summary Status Progress
28VPSAnnouncementMediumMediumLow performing NVMe SSDs on Ryzen 7 1700xFinished
100%
Task Description

Dear clients, recently we’ve observed some performance issues on our dedicated server which is hosting the “VPS development” category.
We will proceed with an upgrade ASAP.
We’re sorry for the inconvenience!

87NetworkAnnouncementMediumMediumMigration of txAdmin Panel (scyte.ro)Finished
100%
Task Description

Dear clients,

Youthful Zone SRL (scyte.ro) Hosting Company has entered some time ago into a strategic partnership with IllusionCloud, a leading hosting provider known for its robust infrastructure and exceptional customer support.

In the coming weeks, we will be migrating all clients from Youthful Zone SRL (scyte.ro) to the IllusionCloud network. This migration is designed to enhance the overall quality of service, offering you a more robust and reliable hosting experience.

Rest assured, our teams will be working tirelessly to ensure that the transition is as smooth as possible. You can expect minimal downtime, and our support staff will be on standby to assist with any questions or concerns you may have.

We understand that change can raise questions, and we are committed to providing you with all necessary information and support throughout this process.

Thank you for your trust in us as your hosting provider. We are confident that this transition will bring significant benefits to your online presence.

We would like to inform you that we’re going to migrate all the clients and offers of Scyte’s txAdmin category.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

88NetworkAnnouncementMediumMediumMigration of VPSes (scyte.ro)Finished
100%
Task Description

Dear clients,

Youthful Zone SRL (scyte.ro) Hosting Company has entered some time ago into a strategic partnership with IllusionCloud, a leading hosting provider known for its robust infrastructure and exceptional customer support.

In the coming weeks, we will be migrating all clients from Youthful Zone SRL (scyte.ro) to the IllusionCloud network. This migration is designed to enhance the overall quality of service, offering you a more robust and reliable hosting experience.

Rest assured, our teams will be working tirelessly to ensure that the transition is as smooth as possible. You can expect minimal downtime, and our support staff will be on standby to assist with any questions or concerns you may have.

We understand that change can raise questions, and we are committed to providing you with all necessary information and support throughout this process.

Thank you for your trust in us as your hosting provider. We are confident that this transition will bring significant benefits to your online presence.

We would like to inform you that we’re going to migrate all the clients and offers of Scyte’s Infinity and VPS category.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

89NetworkAnnouncementMediumMediumMigration of gameservers (scyte.ro)Finished
100%
Task Description

Dear clients,

Youthful Zone SRL (scyte.ro) Hosting Company has entered some time ago into a strategic partnership with IllusionCloud, a leading hosting provider known for its robust infrastructure and exceptional customer support.

In the coming weeks, we will be migrating all clients from Youthful Zone SRL (scyte.ro) to the IllusionCloud network. This migration is designed to enhance the overall quality of service, offering you a more robust and reliable hosting experience.

Rest assured, our teams will be working tirelessly to ensure that the transition is as smooth as possible. You can expect minimal downtime, and our support staff will be on standby to assist with any questions or concerns you may have.

We understand that change can raise questions, and we are committed to providing you with all necessary information and support throughout this process.

Thank you for your trust in us as your hosting provider. We are confident that this transition will bring significant benefits to your online presence.

We would like to inform you that we’re going to migrate all the clients and offers of Scyte’s Minecraft, CS:GO and Game panel categories!

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

90NetworkAnnouncementMediumMediumMigration of dedicated servers (scyte.ro)Finished
100%
Task Description

Dear clients,

Youthful Zone SRL (scyte.ro) Hosting Company has entered some time ago into a strategic partnership with IllusionCloud, a leading hosting provider known for its robust infrastructure and exceptional customer support.

In the coming weeks, we will be migrating all clients from Youthful Zone SRL (scyte.ro) to the IllusionCloud network. This migration is designed to enhance the overall quality of service, offering you a more robust and reliable hosting experience.

Rest assured, our teams will be working tirelessly to ensure that the transition is as smooth as possible. You can expect minimal downtime, and our support staff will be on standby to assist with any questions or concerns you may have.

We understand that change can raise questions, and we are committed to providing you with all necessary information and support throughout this process.

Thank you for your trust in us as your hosting provider. We are confident that this transition will bring significant benefits to your online presence.

We would like to inform you that we’re going to migrate all the clients and offers of Scyte’s dedicated servers!

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

17NetworkBug ReportMediumHighFiveM networking updateFinished
100%
Task Description

Due to the recent client side FiveM update we’ve updated our filtering template for FiveM in order to eliminate the false positives created by this update, all the filtering templates will be disabled this morning and clients need to reapply them manually for their services using our control panel.

9WebsiteBug ReportMediumMediumDiscord bot remakeFinished
100%
Task Description

We’ve decided to remake our Discord bot in order to make it much easier to use.
No uptime impact on any services.

18VPSBug ReportHighMediumOS images updatesFinished
100%
Task Description

The KVM/LXC images need to be updated to the latest versions and be free of startup bugs in order to mitigate the failure of automatic activation of services.

10Control panel firewallBug ReportLowLowControl panel firewall templates bugFinished
100%
Task Description

We’ve been notified that there may be a bug with our filtering templates on our control panel firewall, we’re investigating.
No impact on our services uptime.

4WebsiteFeature RequestMediumMediumDevelopment of a remote protection WHMCS pluginFinished
100%
Task Description

We’ve started developing a module that allows us to control customers remote protection links.
No impact on our web servers uptime.

31NetworkFeature RequestMediumMediumRAGE:MP filtering templateFinished
100%
Task Description

We’re currently developing a custom filtering template for RAGE:MP GTA 5, during this development CP-FW will be unavailable, in maintenance mode.
We’re sorry for the inconvenience!

5WebsiteFeature RequestLowLowDevelopment of a VPS WHMCS pluginFinished
100%
Task Description

A custom developed VPS WHMCS module will be available when renting any of our VPSes.
No impact on our web servers uptime.

6Control panel firewallFeature RequestLowLowAdd templates to subnet featureFinished
100%
Task Description

We’ve received a feature request to be able to apply filtering templates on a whole subnet or IP range.
No impact on our web servers uptime.

13WebsiteFeature RequestMediumLowRemake of the WAF WHMCS moduleFinished
100%
Task Description

An update will be available soon to our WHMCS WAF module.
No services impacted, a maintenance mode for our module will be activated.

16WebsiteFeature RequestLowLowSearching for blog authorsScheduled
0%
Task Description

We’re looking for blog authors for our new blog, check out more on our Discord server.

Are you a wordsmith with a passion for sharing knowledge and insights? We’re on the lookout for talented blog authors to join our community of content creators! This is a volunteer opportunity, and while we don’t offer monetary compensation, we do provide hosting services if required.

Requirements:

Some IT Knowledge: IT knowledge is required, in order to write articles about a topic you need to have some knowledge first about that topic.

Passion for Writing: A love for crafting compelling, informative, and engaging content.

Subject Matter Expertise: Proficiency or keen interest in the niche or topics relevant to our platform.

Excellent Communication Skills: Ability to convey ideas clearly and concisely.

Originality and Creativity: A knack for generating fresh and unique content ideas.

Reliability and Commitment: Punctuality and dedication to meeting deadlines.

Self-Motivated: Ability to work independently and take initiative.

Familiarity with Blogging Platforms: Basic knowledge of popular platforms (e.g., WordPress, Blogger).

What We Offer:

Hosting Services: If required, we provide hosting for your blog.

Exposure and Networking: Opportunity to showcase your writing to a wide audience.

Collaborative Environment: Engage with like-minded individuals in our community.

How to Apply:

Interested candidates can express their interest by contacting us at [email protected] or on our Discord server. Please provide a brief introduction, relevant writing samples, a CV (if available), and indicate any specific hosting requirements.

We’re excited to welcome you to our team of passionate content creators! Let’s embark on this creative journey together.

44NetworkFeature RequestLowLowDiscord automationFinished
100%
Task Description

Dear clients,

We would like to inform you that we’ve implemented an automation to automatically announce on our Discord channel all the recent added tasks.

Sincerely, IllusionCloud Team

123NetworkFeature RequestLowLowCFX CDN redundancyFinished
100%
Task Description

Dear clients,

We would like to inform you that we’ve updated our CFX CDN redundancy, this is now fully redundant, no more partial downtime upon node failure.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sincerely, IllusionCloud Team

2NetworkMaintenanceVery HighCriticalNetherlands, Eygelshoven filter upgradeFinished
100%
Task Description

We’re upgrading our current dedicated server used for filtering to a much more faster dedicated server where the overall filtering for the bypasses that may occur will be doubled to 20 gbps.
All our network will be unavailable during the specified period.

ETA: 1-4 hours

19NetworkMaintenanceHighCriticalEmergency services updateFinished
100%
Task Description

This morning we’ve updated some core software of our network and a restart was required for the update to take effect, we’re sorry for the downtime caused, this issue is now fixed.

26NetworkMaintenanceVery HighCriticalnl-sky-01c.as206275.net kernel panicFinished
100%
Task Description

We’ve encountered a kernel panic on our filter in Netherlands, there was a total network downtime of almost 15 minutes.
The filter is now stable and running, we will continue to improve our services by adding redundancy ASAP.
We’re sorry for the inconvenience!

8NetworkMaintenanceHighHighLoad balancing multiple hops in our networkFinished
100%
Task Description

We will load balance our network load across multiple redundant internal routers in order to achieve the maximum throughput and uptime.
Network’s uptime impact will be minimal to none.

12VPSMaintenanceLowHighCloud node upgrade to faster hardwareFinished
100%
Task Description

We will upgrade our actual “VPS development” node to better hardware, migration of all VPSes is required, please appoint your migration to avoid unwanted downtime.
Impact on services uptime should be minimal to none.

29WebsiteMaintenanceHighHighWebsites maintenanceFinished
100%
Task Description

Dear clients, our platform (websites) will be moved from a datacenter to another in Germany starting from 4th January 2023 22:00 CET, this will eventually end at 5h January 2023 04:00 CET.
In this time period our websites will be unavailable.
We’re sorry for the inconvenience.

34WebsiteMaintenanceMediumHighNetwork instabilityFinished
100%
Task Description

Dear clients,

We regret to inform you that we are currently experiencing network instability as of 4:11 PM Europe/Paris timezone (20/01/2023).
We are currently investigating the cause of this instability and apologize for any inconvenience this may cause.
We will keep you updated on the progress of our investigation and will be back with more information soon.

Thank you for your patience

36NetworkMaintenanceHighHighNetwork maintenanceFinished
100%
Task Description

Dear clients,

We would like to inform you that we will be conducting a network maintenance due to some interruptions that were caused by attacks on unfiltered ports.
This maintenance will affect both the clients with remote protection and the clients of IllusionCloud and FlamingHost.
The maintenance will begin at 12:00 AM Europe/Paris timezone on 24/01/2023.

We apologize for any inconvenience this may cause and thank you for your understanding.

If you have any questions or concerns, please do not hesitate to contact us.

Sincerely, IllusionCloud Team

48NetworkMaintenanceHighHighDedicated servers router upgradeFinished
100%
54NetworkMaintenanceHighHighHotfix GTA 5 XDP filteringFinished
100%
63NetworkMaintenanceHighHighNetwork optimizationsFinished
100%
93WebsiteMaintenanceHighHighPayment processing WAF issueFinished
100%
100NetworkMaintenanceMediumHighOutage - CDN77 UpstreamFinished
100%
101NetworkMaintenanceHighHighOutage - RCS-RDS UpstreamFinished
100%
110NetworkMaintenanceHighHighUpstream high latency and packet lossFinished
100%
112NetworkMaintenanceHighHighnl-sky-01c Upstream core router maintenanceFinished
100%
118NetworkMaintenanceVery HighHighDedicated servers migration NetherlandsFinished
100%
121NetworkMaintenanceHighHighde-cubes-01c XDP filtering updatesFinished
100%
122NetworkMaintenanceHighHighde-cubes-01c filtering node capacity upgradeAssigned
0%
7NetworkMaintenanceMediumMediumRemake of the web filtering templateFinished
100%
11NetworkMaintenanceMediumMediumCaching server migrationFinished
100%
14Game hostingMaintenanceMediumMediumgamenodeegh7 restart plannedFinished
100%
15WebsiteMaintenanceMediumMediumWAF PoP 2 restart plannedFinished
100%
20VPSMaintenanceMediumMediumVPS Development migration to our networkFinished
100%
27VPSMaintenanceHighMediumUpgrade from Ryzen 7 1700x to I9 9900kFinished
100%
33Game hostingMaintenanceMediumMediumPterodactyl panel upgradeFinished
100%
35NetworkMaintenanceMediumMediumFiveM/RedM filtering updateFinished
100%
38Dedicated serversMaintenanceMediumMediumDedicated server 4 migrationFinished
100%
41Dedicated serversMaintenanceMediumMediumDedicated server 4 migrationFinished
100%
46Dedicated serversMaintenanceMediumMediumDedicated server 4 networking upgradeFinished
100%
47Dedicated serversMaintenanceMediumMediumDedicated server 4 network instabilityFinished
100%
52WebsiteMaintenanceMediumMediumWebsites maintenanceFinished
100%
55NetworkMaintenanceMediumMediumGTA 5 XDP Filtering updateFinished
100%
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